Confirm the checkbox for remains checked.
Connect to the Kerio Control console using a tool like PuTTY. Run Commands: cd /opt/kerio/winroute ./tinydbclient "update SiteFilter set DetectReliability=0" /etc/boxinit.d/60winroute restart Use code with caution. Copied to clipboard Confirm the checkbox for remains checked
: A full disk can prevent the license file from saving. Use SSH to check disk space and clear cache files in /var/lib/firebase if necessary. 4. Troubleshooting Miscategorized or Blocked Sites Copied to clipboard : A full disk can
Avoid using internal or ISP DNS for the categorization servers. Go to DNS and set a Custom DNS Forwarding rule for *.zvelo.com to use Cloudflare (1.1.1.1) or Google (8.8.8.8). Confirm the checkbox for remains checked
Visit the official Kerio Control Knowledge Base or the GFI Community Forums. Always include your debug logs (Diagnostics → Generate Support Info) when seeking vendor support.
Use the diagnostic tool: .