If you have access to the account management tools (as the Primary Account Holder), you can try unblocking it yourself: app or log in to the T-Mobile website Navigate to Profile Icon (gear icon). Permissions and Controls Block calls and messages Ensure that "Block chargeable text and picture messages" is toggled
Because work accounts are tied to business contracts, resolving this issue requires a mix of device troubleshooting and account administration permissions. Follow these steps in order to restore your messaging capabilities. Step 1: Rule Out Device-Level Issues how to unblock shortcode texting t mobile work
Have the administrator toggle this feature for your phone number. If you have access to the account management
: Dial 611 directly from your T-Mobile work device or call 1-800-937-8997 from any phone. how to unblock shortcode texting t mobile work