sensor. If the APC-branded driver fails, you may have success searching for generic AuthenTec AES3400 drivers in the Microsoft Update Catalog Alternative Driver Sources

If you're experiencing issues with your fingerprint sensor or have recently installed a new operating system, you may need to download and install the APC Fingerprint Sensor Driver. Here are a few reasons why:

What version are you running? (Windows 10, Windows 11, etc.) What is the model number of your APC device or laptop? What error message or code do you see in Device Manager?

The best place to start is the official Schneider Electric website (which owns APC).

in Device Manager and search for "AuthenTec" drivers (the original manufacturer of the sensor inside many APC pods), as these are sometimes hosted by Dell Support Installation & Troubleshooting (Windows 10/11)