BTES utilizes an Automated Outage Reporting System. It is important to report your outage even if you see it on the map, as this helps the utility pinpoint the exact cause, such as a blown transformer or a downed line specific to your house.
to determine if a repair is BTES's responsibility or your own. Expand map update your phone number on your BTES account to ensure faster reporting? Report An Outage - BTES btes power outage map top
: Public health and safety facilities (hospitals, fire stations, and police departments). BTES utilizes an Automated Outage Reporting System
If you subscribe to BTES’s fiber‑optic services for internet, telephone, or cable television, in most cases your outage is to BTES when service is disrupted. This behind‑the‑scenes feature ensures that network issues are detected immediately, often before you even realize there is a problem. Customers are still encouraged to call the outage reporting system to confirm the outage has been logged and to share any relevant information that might help restore services faster. Expand map update your phone number on your
and sometimes via the automated reporting line (423-968-2837). External Tracking : You can view high-level outage statistics for the area on PowerOutage.us , which tracks utility data across Tennessee. Steps to Manage an Outage Verify Your Contact Info
A three-day reserve of non-perishable foods alongside one gallon of clean drinking water per person daily.