MTP connections can be finicky; try a USB 2.0 port if a USB 3.0 (blue) port is failing.
October 26, 2023 Subject: Driver Support for NovaStar MTP Series LED Sending Boxes Target Devices: MTP300, MTP400, MTP600, MTP700 novastar mtp driver
Only download drivers from official or trusted sources to avoid malware or corrupted files. MTP connections can be finicky; try a USB 2