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If you are using a Wi-Fi version, download the Inskam App from the Google Play Store0;663; or Apple App Store. 0;2a; 0;ea;0;7a;0;a5; 🛠️ Common Troubleshooting 0;16; www.inskam.com download camera.zip smart camera driver
| Problem | Possible Solutions | | :--- | :--- | | | 1. Check USB connection: Try a different USB port or cable. 2. Test on another PC: This helps determine if the issue is with your computer or the camera itself. | | Video feed is lagging or freezing. | 1. Restart the "Smart Camera" software. 2. Restart your computer. 3. Close other programs that might be using the camera. | | App on phone keeps disconnecting (Wi-Fi models). | 1. Move your phone closer to the camera to improve signal strength. 2. Check camera's battery level; a low battery can cause disconnections. | | App asks for location permission. Is this safe? | Yes. On Android, reading Wi-Fi names requires location permission. The app only needs this to identify your camera. | | How to get more help? | For issues not listed here, visit the official Inskam support page: http://www.inskam.com/index.php/Info/view/id/81.html . | reading Wi-Fi names requires location permission.