Cached data can cause the login page to freeze or display a blank screen.
You are abruptly kicked out of the DMS viewer and forced back to the login screen. dms viewer login
KRYSTAL DMS is a browser-based platform. To log in, you simply navigate to the server's URL (e.g., http(s)://hostname:portno ). You then supply your secure username and password. Upon successful login, you are taken to "My Workspace," which provides a snapshot of all available documents and applications. New Community Edition installations have a default ADMINISTRATOR user with the password admin . Cached data can cause the login page to
An authenticator app code (e.g., Google Authenticator, Microsoft Authenticator) A temporary SMS verification text A biometric prompt on a registered mobile device Step 4: Single Sign-On (SSO) Alternative To log in, you simply navigate to the server's URL (e
Input your assigned corporate email, username, or unique employee ID. If your company utilizes Single Sign-On (SSO), you may see a button that says "Log in with Azure AD," "Okta," or "Google Workspace." Clicking this will authenticate you using your primary corporate credentials. Step 3: Complete Multi-Factor Authentication (MFA)
If you encounter errors while trying to access your DMS account, use these troubleshooting steps to resolve the issue quickly. Invalid Username or Password Passwords are case-sensitive.
A DMS viewer login provides restrictive access to a company's digital filing cabinet. Unlike administrative or contributor accounts, a viewer profile is designed strictly for information consumption. Key Characteristics