Https- Sparrow-csss.eoffice.gov.in Updated «Real»

| Problem | Possible Cause | Solution | | :--- | :--- | :--- | | | Network restriction or server downtime | Try accessing from a government NIC (National Informatics Centre) network, or wait and retry during off-peak hours (morning or late evening). | | Invalid credentials | Caps Lock on, forgotten password, or wrong User ID | Reset your password using the “Forgot Password” link. Contact the Nodal SPARROW officer in your department if the User ID is unknown. | | Digital signature not working | Expired DSC or missing browser plugin | Renew your digital signature certificate. Use Internet Explorer mode or a dedicated e-sign utility provided by your IT team. | | APAR status shows “Locked” | Deadline passed or action missed | You cannot modify a locked APAR. Contact the administrative section for unlocking with proper justification. | | OTP not received | Wrong mobile number linked to profile | Log in to your profile (if possible) and update the mobile number. Otherwise, file a request with your HR section. |

The journey towards a fully digital APAR system has been methodical. The DoPT introduced CSS SPARROW for Deputy Secretary level officers and above in the CSS starting from the reporting year 2015-16, with the portal becoming operational on . It was shortly after, on May 12, 2016 , that the DoPT issued an Office Memorandum specifically introducing SPARROW for CSSS officers, accessible via the target URL. The system was soon extended to all grades of the CSS, CSSS, and Central Secretariat Clerical Service (CSCS) from the year 2018-19 onwards. https- sparrow-csss.eoffice.gov.in

The SPARROW-CSSS portal (sparrow-csss.eoffice.gov.in) is an online system designed for Central Secretariat Stenographers' Service officers to submit and manage their Annual Performance Appraisal Reports (APARs) digitally. Developed by the National Informatics Centre, it offers a secure, transparent platform for tracking APAR progress, moving away from paper-based submissions. For more details, visit eOffice . sparrow - eOffice | Problem | Possible Cause | Solution |

A: You cannot reset it online without prior setup. Contact your department's SPARROW Nodal Officer immediately. No external password recovery tool will work for this domain. | | Digital signature not working | Expired

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The https://sparrow-csss.eoffice.gov.in portal is the official Government of India system managed by DoPT and NIC for the online submission and management of APARs for Central Secretariat Stenographers Service (CSSS) officers. It offers an end-to-end digital workflow featuring Aadhaar-based e-Signatures, real-time tracking, and automated, time-bound processing for performance evaluations. For details on the implementation of the system, visit DoPT . Introduction of 'SPARROW' for CSSS officers.