Remember these core takeaways:
If you want to troubleshoot a specific issue with your software, let me know: Your (Windows or Mac)
Attackers send fake "NVivo account verification" emails. Legitimate NVivo log in emails come only from @lumivero.com or @nvivo.com domains. Never click a link in an unexpected email.
: Two-step verification can be enabled via the "Security" tab in your profile settings, requiring an authentication app code for each login. 2. Logging Into the NVivo Desktop App
After a successful authentication message appears in your browser, close the window.
What are you currently using (e.g., NVivo 14, R1, or NVivo 12)? Are you using a Windows or Mac operating system?
If you do not have an account, you will need to create one, usually at the start of the installation process or when you first open the software.