JDK 8 or JDK 11 (verify version compatibility based on your specific AES release version).
: Avaya JTAPI essentially acts as a Java wrapper for the TSAPI Service . Application requests on JTAPI objects are converted into Computer Supported Telecommunications Applications (CSTA) messages, which the TSAPI service then translates for the Communication Manager (CM). avaya jtapi programmer 39-s guide
// Create a call Call call = connection.createCall(); JDK 8 or JDK 11 (verify version compatibility
The you want to achieve (e.g., call recording controls, custom UUI routing, predictive dialing) The you want to achieve (e.g.
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