After the first installation, a "USB Serial Port" might appear in the list. You may need to repeat the "Update Driver" process for this new entry to fully activate the COM port. 3. Troubleshooting "Device Not Recognized"
Determined to find a solution, John continued his search and eventually landed on the manufacturer's website. After navigating through several pages, he found a section for "Legacy Products" and, to his surprise, the gev189 cable was listed.